Privacy Policy

Wind River Partners LLC dba Wind River Insurance

This Privacy Policy explains how Wind River Insurance collects, uses, shares, and protects personal information gathered through its website, web forms, email communications, quoting and policy service activities, and related business operations.

1. Scope of This Policy

This Privacy Policy applies to information collected online and offline in connection with our insurance agency operations, including quote requests, service inquiries, policy support, payment requests, referral-based leads, and documents you choose to submit to us.

This Privacy Policy is intended for a U.S.-based insurance agency.

2. Information We Collect

Information you provide directly

· Name, email address, phone number, mailing address, and other contact details.

· Insurance-related information, such as property information, vehicle information, household information, business details, claims history, and current coverage information.

· Documents and files you upload or send to us, including declarations pages, applications, photos, or supporting records.

· Payment-related information submitted through payment links or processors used by or on behalf of Wind River Insurance.

Information collected automatically

· IP address, browser type, operating system, device identifiers, and approximate location derived from technical data.

· Website usage data, such as pages viewed, referring pages, date and time of visits, and interactions with forms or site features.

· Cookie, analytics, and similar tracking information used to operate and improve the website.

Information from third parties

· Insurance carriers, wholesalers, underwriters, premium finance providers, and other insurance market participants.

· Referral partners or intake platforms, including lead referral or embedded form providers.

· Public records, consumer reporting or verification sources, anti-fraud tools, and other lawful data sources used for underwriting, compliance, or servicing coverage for your situation.

3. How We Use Information

· To respond to quote requests, applications, service inquiries, and policy-related communications.

· To place, issue, or bind insurance, obtain quotes, compare coverage options, service policies, and assist with renewals or claims-related support.

· To verify identity, detect fraud, maintain security, and protect our systems and users.

· To process payments or coordinate payment requests through approved processors.

· To comply with legal, licensing, regulatory, accounting, recordkeeping, and contractual obligations.

· To improve our website, forms, workflows, and customer experience.

· To communicate about products or services where permitted by law.

4. How We Share Information

We do not sell personal information in the ordinary course of our insurance agency business. We may disclose personal information as reasonably necessary for legitimate business and legal purposes. This includes disclosure related to the following:

· Insurance carriers, MGAs, wholesalers, underwriters, claims administrators, and premium finance companies.

· Technology, payment, hosting, CRM, analytics, email, document management, and other service providers acting on our behalf.

· Referral or platform partners when your request originated through that relationship or when needed to service the referral pathway.

· Regulators, law enforcement, courts, auditors, or other parties when required by law, subpoena, investigation, or legal process.

· Successors or counterparties in a merger, financing, restructuring, or sale of assets, subject to customary confidentiality and legal protections.

5. Cookies, Analytics, and Similar Technologies

We may use cookies, pixels, local storage, session tools, and analytics technologies to keep the site functional, understand traffic patterns, improve user experience, and support site security. You may be able to control certain cookies through your browser settings. Blocking some cookies may affect site performance or form functionality.

6. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. No system can guarantee absolute security, and transmission of information over the internet always carries some risk.

We retain personal information for as long as reasonably necessary for quoting, servicing, compliance, legal defense, recordkeeping, fraud prevention, and other legitimate business purposes, subject to applicable law and carrier or regulatory requirements.

7. Your Choices and Requests

Depending on the state in which you reside and the nature of the information involved, you may have rights to request access, correction, deletion, portability, or limitation of certain processing. Some data processed in the insurance and financial-services context may be exempt from state consumer privacy statutes or governed instead by sector-specific law. To submit a privacy-related request, contact us at connect@windriverinsurance.com. We may need to verify your identity before processing a request, and some requests may be denied where a legal exemption or retention duty applies

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children through the public-facing website except where a parent or guardian provides information in connection with an insurance-related inquiry.

9. Third-Party Links and Services

Our website may include links to third-party websites, embedded forms, quote tools, payment portals, or carrier resources. Their privacy practices are governed by their own terms and notices, not this Privacy Policy.

10. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date. Material changes may also be communicated through the website or other appropriate channels.

11. Contact Information

Wind River Insurance
Winder Partners LLC d/b/a Wind River Insurance
PO Box 4744, Pawleys Island, SC 29585
Email: connect@windriverinsurance.com

Trusted Insurance Services at Wind River Insurance

Additional Information by State

State Disclosures last updated 3/30/2026

South Carolina

South Carolina does not currently have a broad omnibus consumer privacy law comparable to Texas or Tennessee. Wind River nevertheless provides this notice to describe its data practices, offers a contact channel for privacy questions, and will maintain reasonable security and disclosure practices appropriate to an insurance agency. If the website later includes features likely to be accessed by children, additional review may be needed under newer child-focused online rules.

Florida

Florida's Digital Bill of Rights is relatively narrow and is aimed primarily at very large covered businesses. Even so, Wind River posts this policy for transparency and will honor reasonable privacy inquiries. Wind River also intends to maintain reasonable security and disposal practices for customer records and personal information handled through the website or associated workflows.

Georgia

Georgia does not currently have a general consumer privacy statute in force that mirrors the broader state privacy laws adopted elsewhere. Wind River therefore uses this policy as a transparency notice and will evaluate requests concerning access, correction, or deletion on a case-by-case basis, subject to legal and operational limits.

Missouri

Missouri does not currently have a broad consumer privacy law that creates omnibus access, deletion, correction, or opt-out rights for all consumers. Wind River will still use commercially reasonable safeguards and will review privacy inquiries in good faith, consistent with insurance, security, and recordkeeping obligations.

New York

New York State Privacy Notice Supplement

For New York Residents

If you are a resident of the State of New York, Wind River Insurance maintains and protects your personal information in accordance with applicable New York law, including the Stop Hacks and Improve Electronic Data Security Act (“SHIELD Act”).

We implement reasonable administrative, technical, and physical safeguards designed to protect the security, confidentiality, and integrity of personal information collected from New York residents. These safeguards include access controls, secure transmission methods, vendor oversight, and data retention and disposal protocols consistent with the nature and sensitivity of the information collected.

In the event of a data security incident involving personal information of a New York resident, Wind River Insurance will provide notice in accordance with applicable New York law and within required statutory timeframes. As of the current law, certain reportable breaches must be disclosed to affected New York residents within 30 days of discovery, subject to law enforcement and regulatory exceptions.

For purposes of this notice, personal information may include, where applicable, an individual’s name in combination with information such as:

Social Security number
driver’s license or state identification number
financial account or payment card information
online account credentials
health insurance or medical information
other information protected under New York law

If you are a New York resident and have questions regarding how your information is collected, used, stored, or protected, please contact us at connect@windriverinsurance.com.

Pennsylvania

Pennsylvania currently focuses more on sector-specific privacy and breach obligations than on a fully enacted omnibus consumer privacy statute. Wind River provides this policy for transparency, will respond to reasonable privacy inquiries, and may retain or disclose information when required by insurance, fraud-prevention, or legal obligations.

Tennessee

The Tennessee Information Protection Act may provide qualifying Tennessee consumers with rights relating to access, correction, deletion, portability, and certain opt-outs, but it applies only to businesses meeting specified thresholds. If Wind River becomes subject to that law, Tennessee residents may use the contact information in this policy to submit requests, appeal a denial, or ask how to exercise applicable rights.

Texas

The Texas Data Privacy and Security Act gives Texas consumers rights such as access, correction, deletion, portability, and certain opt-outs, but small businesses are generally exempt. If Wind River becomes subject to the Texas law, Texas residents may submit requests using the contact method listed in this policy. Any rights response remains subject to identity verification, applicable exemptions, and legal retention duties.

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Wind River Insurance is a licensed insurance agency.

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